[curiousbill Participant Total posts: 3]

Use recaptcha. Google recently released a new version of it: https://www.youtube.com/watch?v=jwslDn3ImM0

Link to the WP plugin: https://wordpress.org/plugins/wp-recaptcha/

[curiousbill Participant Total posts: 3]

I had the same issue, and I knew I must end all those ‘urgent’ calls on the weekends from my clients. I usually send something like this:

“Hi _____,

I just want to follow up and check if you have any questions related to your site and back-end. I am always here to help you with my advice. I also want to mention that a big part of my expertise is providing professional website maintenance and technical advice, so I am always here to answer any of your questions after the site is live. I provide free support for 2 weeks after the site is created, and after this period I bill for email, phone and face to face consultations with 15 minute increments and a rate of $40/hour. In case you need more consistent support every month, I also offer a monthly fixed price plan.
”

[curiousbill Participant Total posts: 3]

I found that with many of my clients’ websites the problem is an admin uploading huge photos to the site. No optimization, just loading 3000px by 3000px, 300DPI photo. Teach your clients how to deal with large images.

Here are some useful tools:

http://www.picresize.com/ (easy to use)
http://apps.pixlr.com/editor/ (powerful)

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